This focuses chiefly on delivering other people's parcels and packages. It’s all about proof of delivery and proof of collection and can also include third party logistics. Our software helps you to meet your OTIF (on time in full) aspirations:
Software packages: Mainly ePoD / ePoC; Stock Control; Inventory Management.
Modules: GPS, sat nav, job management, task management, vehicle checks, customer surveys, mobile printing, RFID, lone worker, scanning, camera, watermarking, signature capture.
Dashboard: Everything except asset management and stock control.
We are a Managed Services company – so a typical solution could include mobile hardware, software (including both applications and mobile device management software), and a hosted server environment. For hardware, we’ve formed partnerships with many of the leading manufacturers, so that we can always offer you the devices and accessories that are best for your company.
Read our White Paper - How ePoD enhances customer satisfaction in the ‘last mile’.
Background – Howard Tenens provides tailored, sustainable logistics services across the entire business spectrum. The company is one of the largest family-owned logistics companies in the UK and prides itself on its excellent service, professionalism, flexibility and value for money. It also leads the logistics industry in environmental innovation (specifically low-carbon transport).
Requirement – Howard Tenens required a proof-of-delivery application that would enable it to record all aspects of its logistics service. This application would import all of the jobs for each specific driver or contractor directly to the device in a sequenced order, for economical routing and speedy delivery and collection services.
What we did – Spirit provided a Windows Mobile HHT client and web-based management portal and a customer-facing portal. The system imports and exports job data via web services to the Howard Tenens TMS ORTEC. A contractor module was also provided.
Benefits – Spirit’s solution has led to a reduction in paperwork, fewer manual errors (as the process is automated), and less time needed to complete jobs. There is less human input, with improved response and performance times. The processes are more eco-friendly, with greater visibility and improved SLAs for customers, along with faster invoicing times.
Case studies: Click here for more real-life case studies.