Mobile Connect - Benefits of Spirit's Software Solution


Why use Spirit?

Spirit is a long established, independent mobile enterprise solutions specialist. We have a wide customer base and a reputation for quality and attention to detail. We offer a complete, one-stop solution to the mobile data capture needs of businesses of all sizes. Further reasons why our customers use us include:

  • We have a team of highly skilled, professional personnel, who can provide expert knowledge on the type of server, hardware and software required for each project.
  • We use tried and tested professional standards, and we are partnered with the key industry players for both hardware and software.
  • We offer our customers a range of finance and payment options.

Our Managed Services can develop a full solution for your company, which includes Business Continuity Planning and Disaster Recovery. This provides you with peace of mind and a one-stop-shop for all enquiries and issues about your solution, which we will resolve.

Business benefits and Return on Investment

Mobile Connect™ is fast and flexible and can be used for any mobile application in any part of a business. It offers a very low total cost of ownership and a high return on investment. It enables employees to have access to key business information, whenever and wherever they need it the most.

Mobile Connect™ offers a host of benefits. It is:

  • Cost-effective. Our software enables each device to be used in many different ways. Because a range of peripherals can be integrated with the software, there is no longer any need for a separate sat nav, camera, barcode scanner, phone, VoIP or laptop: everything (including Internet access and emails) is available from a single device. You will also discover new ways of analysing and using the data that you capture, leading to further cost savings. Ultimately, Mobile Connect™ will save you time, money and trouble whilst enhancing your performance, productivity and profitability.
  • Versatile. Mobile Connect™ is device-agnostic and supports both consumer and rugged devices, including smartphones with Android and iOS systems and rugged devices with Windows Mobile version 5 and above. It’s very flexible, as you can choose the specific modules you need for your business. Furthermore, our solution is fully supported throughout its lifecycle.
  • Future-proof. Mobile Connect™ protects your investment, as it is future-proof. You can upgrade your devices, migrate to different business systems, use different networks and change your business processes. This will save you both time and money over the solution’s lifecycle.
  • Sophisticated. Mobile Connect™ supports the latest mobility and communication technologies. This opens up a host of potential mobile applications, enabling workers to access the information they need in the field and helping you to get maximum value from your enterprise systems.
  • Streamlined. Creating paperless solutions with streamlined processes improves the speed and accuracy of information exchange with field-based users. This reduces non-essential activities, such as unnecessary travel, idling, hunting for information and end-of-day paperwork sessions. This leads to fuel savings, reduced carbon emissions and lower operating costs.

Overall. the Return on Investment from Mobile Connect™ is high due to: less paperwork; fewer manual errors; easy analysis of data for KPIs and SLAs; faster processes (e.g. invoicing); quicker response times; and more accurate and reliable data capture.

 

 

A single supplier

With Spirit, you deal with a single supplier for all your needs. Rather than focusing on just hardware or software, we are a Managed Services company. For instance, a typical solution might include a software application, mobile hardware, mobile device management software, and a hosted server environment – all of which we can provide. To ensure an optimal performance, we also:

  • Monitor the server usage and bandwidth
  • Perform regular health checks to ensure disk space and server performance
  • Perform log file management and housekeeping of data
  • Manage the data centre SLAs (which might differ from Spirit’s SLAs) and KPIs

Mobile Connect™ offers businesses a complete mobile enterprise software solution. To complement this, Spirit can source a wide array of versatile handheld devices. This diverse choice of data capture solutions enables us to meet the needs of organisations of all sizes. For a list of suppliers, please visit our page that features our Manufacturer Partners.

Managed Services - The full works

Our complete range of Managed Services offers you choice, flexibility and value. It includes a range of Customer Care Services, designed to:

  • Ensure that everything runs as smoothly as possible – whether you’re implementing a one-off project or a comprehensive solution
  • Provide you with all the support you need throughout the lifecycle of your mobility solution
  • Ensure that the benefits of your investment are maximised
  • Ensure the solution you choose is scalable, so that it can meet your growing business requirements

These are complemented by our comprehensive support services, including:

  • An end-to-end support package, tailored to meet your specific needs
  • A highly personalised service offering, designed to give you peace of mind
  • Access to our highly trained mobility experts, along with quarterly service reviews

Whether you’re exploring how mobile solutions could make a difference to your business or seeking to refresh an existing solution, we will provide you with support and guidance at every stage. With our help and expertise, your comprehensive mobility solution can be designed, implemented and deployed as efficiently and quickly as possible.